We value your privacy and have policies and procedures in place to protect your personal information. Personal information can include, for example, your name, birthdate, address or Medicare number. 

If you have asked our staff to share your medical records or other details that contain your personal information, we will send this by encrypted email to make sure your data is safe and secure. 
 
The steps outlined below are designed to help you understand how to open encrypted emails using different email clients (Yahoo, Outlook and Gmail). 

If you still have questions about how to open the email, give us a call on (07) 3240 8900.